RouteVision Support
If you have a question about your account, connected device, GPS monitoring, routes, work assignments, or the RouteVision application, please contact us.
Contact Support
The primary support email address is:
support@routevision.amWhen contacting support, please include your company name, a description of the issue, the device model, and the approximate time when the issue occurred, where applicable.
GPS and Location Issues
If a device stops transmitting location data, check the device's internet connection, the application's location permission, and whether background operation and background location access are permitted.
GPS accuracy may be affected by indoor use, dense urban environments, weather conditions, power-saving settings, signal availability, and the characteristics of the specific device.
Account and Access
For assistance with sign-in, email verification, phone verification, account information, or suspicious account activity, please contact RouteVision support.
Never send us your account password, two-factor authentication codes, verification codes, or secret device credentials.
Account and Data Deletion
To request deletion of an account or associated personal data, send an email to support@routevision.am .
Please include the account email address and company name. Before processing a deletion request, RouteVision may require verification of identity or authority over the relevant account in order to protect users and company data.
Privacy
Information about the data RouteVision processes, how that data is used, and why background location is required is available in our Privacy Policy.
Terms of Use
The rules governing the use of RouteVision are available in our Terms of Use.